Contacting GTE

The GTE support line for DSL is 888-391-1234. GTE Internetworking is at 877-222-2375.

Before contacting GTE, please be sure that you are having a problem that they may be able to help with.

If your account has not been set up or you are having an email problem you should call Brand X.
If your computer isn't able to download an address via dhcp, this is something to talk to GTE about. If you don't know how to test this then check our ADSL troubleshooting instructions at http://www.brandx.net/help/adsl/problems/index.html

When you talk to GTE, we suggest that you as the following quetions:

Is my line set up correctly?
Do you see data moving on the line?
Can you see my computer?

If GTE is having a problem they may be able to tell you. If they say they aren't having a problem and they don't see data coming from your computer then most of the time this means there is a bad cable somewhere, or a bad network card. Refer to the testing instructions for more details.